Ticketing Officer

Full Time
Durbar Marg
Posted 6 months ago

Job Description:

  • Answer inquiries regarding information such as schedules, availability, procedures, and policies.
  • Deal with customers, Business Houses, Tour Agents, Airlines & Travel Agents.
  • Plan travel route details, and compute fares and fees, using schedules, rate books, and computers.
  • Handling the Inquiries related to Domestic and International Air Ticketing.
  • Maximize sales and revenues by converting the inquiries related to domestic and international air tickets.
  • Carry out all follow up procedures pertaining to customer travel, i.e. reconfirmation, rescheduling and reissuing of air tickets.
  • Demonstrate and provide a different option to clients.
  • Prepare customer invoices and accept payment.
  • Maintain PR with valuable clients
  • Other duties are as assigned.

Job Specification:

  • At least 1 years of experience in related field
  • Intermediate or Above
  • Knowledge of software like Abacus, Galileo or Amadeus is required
  • Knowledge of operating Inbound or Outbound Tour as well as Air Ticketing
  • Excellent interpersonal and negotiating skills
  • Dynamic Personality with strong communication skill
  • A team player with positive and can-do- attitude
  • Forward thinking and finding solution keeping in the best interest of clients.
  • Should have knowledge in airline fare rules, BSP reconciliations, ticket cancellations & refunds
  • Should have Microsoft application skills (words, excel, PPT, internet)
  • Must have two wheeler with valid driving license

Job Features

Job CategoryTicketing Officer
Total Requirements1
QualificationIntermediate or Above
SalaryNRs. 17,000/- (Plus Fuel: Rs.2500 and Mobile Recharge: Rs.500)
ExperienceAt least 1yrs. of experience in relevant field
Type of IndustryTravel & Tours
Preferred GenderMale

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