Relationship Assistant

Full Time
Kathmandu
Posted 1 month ago

Job Description:

  • Planning, developing and implementing PR strategies.
  • Deliver a high-quality client service and customer retention approach to manage client relationships to enhance product sales and new client growth targets.
  • Handling queries of customers over the phone, through emails, or through online chat services on time with effective way.
  • Respond to emails and letters from customers regarding queries, in a timely manner.
  • Create and Manage the professional relationship with customer and corporate houses.
  • Handle phone calls courteously and efficiently.
  • Set the target and meet the target.
  • Encourage and help team players to achieve the set target.
  • Attend to customers’ needs and providing them with solutions.
  • Follow up customers regularly.
  • .Ensure resolution rates are maintained
  • Maintain all the customer concern report including date and time, corrective action taken, descriptions, follow-ups
  • Other duties are as assigned.

Job Specification:

  • BBA/BBS Completed or Above
  • Fresher
  • Good Communicator with cheerful personality
  • Confident and good team player
  • Good knowledge of computer systems and MS applications
  • Innovator and leader in negotiation skills
  • Proven ability to manage a varied workload to achieve priorities and objectives
  • Should have good knowledge and skill to deal with corporate houses
  • Must have two wheeler with valid driving license

Job Features

Job CategoryRelationship Assistant
Total Requirements1
QualificationBachelor’s Degree Completed or Above
SalaryNRs. 20,000/- (Plus Fuel)
ExperienceFresher
Type of IndustryInsurance
Preferred GenderMale

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