Sales Realization Officer

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Job Description: Issuing of VAT bill and other required bills to customers and partners. Check subscription and account details of customers. Receive support phone call and forward it to concern department. Prepare daily, weekly and monthly report of tasks Follow up with LCOs and Franchise for inventory management and pending bills. Maintain Relationship with LCOs […]

Network and System Administrator

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Job Description: Configuring and testing of Switch, Router, Firewall and other security devices. Configuring and testing of servers, SAN storage, NAS. Configuring and testing networking software, computer hardware, and operating system software. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Installation and troubleshooting of CCTV systems. Proactively ensure the highest levels […]

Technical Support Assistant

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Job Description: Identifying Customer needs, clarify information, research every issue and provide solution or alternatives. Deal with clients via phone/mail/social media/SMS. Receive inbound calls & reply to the concern clients and transfer the call to the other department if needed. Assist customers with any technical issues experience with any services and escalate any unresolved issues […]

Enterprise Support Representative

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Job Description: Identifying Customer needs, clarify information, research every issue and provide solution or alternatives. Assist customers with any technical issues experience with any services and escalate any unresolved issues to Team Leader (TL) appropriately Receive and disseminate accurate information. Solve the networking issue of enterprise unit.. Assist customer via phone, email and other means […]

Enterprise Support Representative

Posted on

Job Description: Identifying Customer needs, clarify information, research every issue and provide solution or alternatives. Assist customers with any technical issues experience with any services and escalate any unresolved issues to Team Leader (TL) appropriately. Receive and disseminate accurate information. Solve the networking issue of enterprise unit. Assist customer via phone, email and other means […]