Enterprise Support Representative

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Job Description: Identifying Customer needs, clarify information, research every issue and provide solution or alternatives. Assist customers with any technical issues experience with any services and escalate any unresolved issues to Team Leader (TL) appropriately Receive and disseminate accurate information. Solve the networking issue of enterprise unit.. Assist customer via phone, email and other means […]

Enterprise Support Representative

Posted on

Job Description: Identifying Customer needs, clarify information, research every issue and provide solution or alternatives. Assist customers with any technical issues experience with any services and escalate any unresolved issues to Team Leader (TL) appropriately. Receive and disseminate accurate information. Solve the networking issue of enterprise unit. Assist customer via phone, email and other means […]